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How to get help after Imelda

How you can get help after Imelda


If there’s one thing that we know for sure it’s that Southeast Texas is strong, and we will recover. Signs of recovery are everywhere just days after Imelda. 

Local government entities and private institutions are stepping in to help recovery happen. 12News is compiling a running list of ways to get all sorts of help. From food to shelter and help with livestock, check back with this list as it grows.

More than 800 guests are staying in shelters spanning from Houston to the Louisiana border, the Red Cross said in a statement Saturday, Sept. 21 around 5 p.m. 

For general storm damage, you should contact the American Red Cross general line at 866-526-8300. You can enter your information by choosing option 3 from the automated menu. The voice will say Hurricane Harvey, but the Red Cross will accept damage reports from Imelda victims. There is no current time frame for when you will be contacted by the Red Cross after reporting. 

We are #409Strong


MORE | Full list of phone numbers to get help 


  • Southeast Texans can find food, ice, water at these six points of distribution from the Texas Military Department: (Updated 9/24/19)
  1. La Belle 18769 FM 365, Beaumont, Tx. 77705
  2. Hamshire 12393 2nd Street, Hamshire, Tx. 77622
  3. Nome 1759 2nd St., Nome, Tx. 77629
  4. Mauriceville/Orange 11816 Old Hwy. 62 N, Orange Tx. 77632
  5. Vidor 2500 St. Hwy. 12 Vidor, Tx. 
  6. Bevil Oaks/Beaumont 7725 Sweetgum Rd. Beaumont, Tx.


Antioch Baptist Church is serving hot meals:

  • Weekdays they'll have 5,000 meals at 12 noon and 5 p.m.

3920 W Cardinal Dr.
Beaumont, TX 77705


They noted that if you call 1-800-451-1954 you can be put on a list to help but there is no guarantee that you will receive assistance.


Orange County

  • Orange Church of God —1907 North 16th Street, Orange, TX

Chambers County

  • White’s Park Community Center – 222 White’s Park Rd #220 in Wallisville, TX
  • McLeod Park Community Center – 10717 Langston Drive in Baytown, TX
  • White Park Community Building – 225 White Park Drive in Anahuac, TX

Hardin County

YYAFA – 170 HWY 418 in Silsbee, TX


Beaumont Animal Care has picked up several animals lost from Imelda. They posted an album on Facebook of the cats and dogs. They are being held for 30 days to give owners a chance to recover them.

Facebook Group: Lost and found pets of Southeast Texas

Facebook Group: Lost and found pets of Vidor


  • 12News is teaming up with Education First Federal Credit Union and the Beaumont Enterprise to help teachers impacted by Imelda. Teachers in need of help can apply here.


The Sheriff is offering air boats to help opening gates and feeding livestock. Call 409-267-2500  to coordinate getting help.

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Dallas, Texas (September 22, 2019) - The Salvation Army Emergency Disaster Services (EDS) team is monitoring the flooding occurring due to Tropical Storm Imelda moving through Southeast Texas. Several units in the area have already provided service to those affected and additional EDS teams are on standby and prepared to deploy if needed.

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