The State of Texas and FEMA has opened several Disaster Recovery Centers in Southeast Texas to offer in-person support to individuals and businesses in 39 counties included in the Texas federal disaster declaration for Hurricane Harvey and the subsequent floods.

Recovery specialists from the Federal Emergency Management Agency (FEMA) and the U.S. Small Business Administration (SBA), the State and other agencies will be at the center to talk about assistance and to help anyone who needs guidance in filing an application.

GET HELP | Below are locations, information on getting help


Former Goodwill retail store at Gateway Shopping Center
3871 Stagg Drive, Unit 166
Beaumont TX 77701
Hours: Monday-Saturday 9 a.m to 7 p.m., Sunday Noon to 5 p.m..

Central Mall
3100 E. FM 365 Suite 130
Hours: Monday - Saturday 9 a.m. to 7 p.m., Sunday Noon to 5 p.m.

First Baptist Church
25304 Hwy 124
Hamshire TX 77622
Hours: Monday-Saturday 9 a.m to 7 p.m., Sunday Noon to 5 p.m.


Pinewood Fire Station
333 Commercial Drive
Sour Lake TX 77659
Hours: Monday-Saturday 9 a.m to 7 p.m., Sunday Noon to 5 p.m.


Vidor Police Station
(Building behind Police Department)
695 E. Railroad St.
Services: Registration, status update, SBA. Mon-Wed 9 a.m.-6 p.m.
Services: Registration. Thurs-Sat 9 a.m.-6 p.m.
Closed Sundays

Orange County Convention and Expo Center
11475 FM 1442
Services: Registration, status update, SBA. Thur-Sat 9 a.m.-6 p.m.
Services: Registration. Mon-Wed 9 a.m.-6 p.m.
Closed Sundays


Jasper County Courthouse Annex
271 East Lamar Street
Jasper TX 75951
Hours: Monday-Saturday 9 a.m to 7 p.m., Sunday Noon to 5 p.m.


Deweyville Senior Citizen Center
43435 State Hwy 87 S
Orange TX 77614
Hours: Monday-Saturday 9 a.m to 7 p.m., Sunday Noon to 5 p.m.


Tractor Supply
1211 South Magnolia Rd.
Services: Registration, status update, SBA. Thur- Sat 9 a.m.-6 p.m.
Services: Registration. Mon-Wed 9 a.m.-6 p.m.
Closed Sundays

Services available:


  • FEMA Other
  • Hazard Mitigation
  • National Emergency Family Registry/Locator
  • Teleregistration
  • Web Registration


  • Housing & Urban Development
  • Internal Revenue Service
  • Small Business Administration Business Loan
  • Small Business Administration Home Loan
  • US Department of Agriculture


  • Crisis Counseling
  • State Housing Services

The U.S. Small Business Administration’s (SBA) disaster assistance employees are committed to helping businesses and residents rebuild as quickly as possible.

SBA representatives are available to answer questions about SBA’s disaster loan program and help business owners and residents apply to SBA.

Disaster recovery centers are accessible to people with disabilities. Centers have assistive technology equipment allowing disaster survivors to use amplified telephones, phones that display text, amplified listening devices for people with hearing loss and magnifiers for people with vision loss.

Video Remote Interpreting is available and in-person sign language is available by request. The centers also have accessible parking, ramps and restrooms.

If possible, homeowners, renters and businesses should register with FEMA BEFORE visiting a recovery center.

Eligible residents may register for assistance the following ways:

  • Online at
  • Phone 800-621-3362 (voice, 711/VRS-Video Relay Service) (TTY: 800-462-7585). Multilingual operators are available (press 2 for Spanish).
  • Via the FEMA app, available for Apple and Android mobile devices.

The following information is helpful when registering:

  • Address of the location where the damage occurred (pre-disaster address).
  • Current mailing address.
  • Current telephone number.
  • Insurance information.
  • Total household annual income.
  • Routing and account number for checking or savings account (this allows FEMA to directly transfer disaster assistance funds into a bank account).
  • A description of disaster-caused damage and losses.

Disaster survivors can visit any of the centers for assistance.

Locations of other recovery centers are online at

Homeowners, renters and businesses in Aransas, Austin, Bastrop, Bee, Brazoria, Calhoun, Chambers, Colorado, Dewitt, Fayette, Fort Bend, Galveston, Goliad, Gonzalez, Hardin, Harris, Jackson, Jasper, Jefferson, Karnes, Kleberg, Lavaca, Lee, Liberty, Matagorda, Montgomery, Newton, Nueces, Orange, Polk, Sabine, San Jacinto, Refugio, San Patricio, Tyler, Victoria, Waller, Walker and Wharton counties may be eligible for help.


Use the American Red Cross' Shelter Finder

List of evacuation shelters in Southeast Texas

Find out what shelter a loved one is using

If you qualify for Transitional Sheltering Assistance, FEMA will pay for you to stay in certain hotels for a limited period of time. Click here to learn more.

Was your property damaged because of Harvey?

  • Click HERE to apply for federal disaster assistance
  • Call (800) 621-3362 / TTY (800) 462-7585
    • Standard hours (7 days a week) of operation 6 a.m. to 10 p.m. Central Time
    • You have 60-days from the date of emergency declaration (Aug. 25) to apply for assistance.
  • For more specific assistance, including filing a flood claim, click HERE.


Scammers do not stop for natural disasters like Harvey, and the Federal Emergency Management Agency (FEMA) is trying to prevent victims from being re-victimized by criminals preying on those affected by the storm.

BEST RESOURCE >> Harvey Rumor Control Information Center

  • Scam Prevention Reminders
    • FEMA will never charge for assistance, home inspections or application completion
    • Never pay anyone claiming to help speed up insurance or disaster assistance processes
    • In person, ALWAYS ask to see FEMA employees' IDs
      • FEMA shirts or jackets are not proof of identity
      • All FEMA representatives and contractors have laminated photo IDs
      • National Flood Insurance Program adjusters will have official cards with their names and the types of claims they adjust
      • If anyone seems fishy, don't give them personal information and call 911

How to Report Fraud


Is your social security check delayed?

Hurricane Harvey caused some mail delivery services and postal facilities to close in Texas. If you were expecting a social security benefits check but were displaced by Harvey, click here for a list of Post Office locations, where checks are available for pick-up. (Scroll to the bottom of the page, after you click the link.) You must have valid identification in order to receive your check. If you are paying by direct deposit, your money should arrive as normal. If not, call your bank.

Evacuated after Harvey and unable to access your social security payment?

Three emergency payment locations have been established in Texas, where beneficiaries can request immediate payments in person on Sept. 2.

Houston: NRG Center

2 NRG Park, Houston, TX 77054

9 a.m. to 4 p.m.

Dallas: Kay Bailey Hutchison Dallas Convention Center

650 S. Griffin Street, Dallas, TX 75202

9 a.m. to 4:30 p.m.

Austin: Tony Burger Center

3200 Jones Road, Austin, TX 78745

9:30 a.m. to 3 p.m.

Need to find the nearest open Social Security office?


The Texas Department of Agriculture set up a website and phone line for those who need feed/hay and folks wanting to donate feed/hay.


All patients were evacuated from Baptist Hospital. Below are other emergency medical options. If you are a relative of a patient transferred out of Baptist Beaumont Hospital, you may check on your loved one by calling 800-455-6850 or 409-212-7727 any time between 8 a.m. and 4 p.m.

  • Christus Hospital: Still operating but under emergency conditions. The hospital is urging the community to only visit CHRISTUS St. Elizabeth if there is a critical, life threatening medical need.
    • ADDRESS: 2830 Calder St, Beaumont, TX 77702
    • PHONE: (409) 892-7171
  • Neighbors Emergency Center (Both locations open 24/7)
    • Beaumont (4755 Eastex Fwy. Beaumont, TX 77706)
      • (409) 924-0055
    • Port Arthur (3330 Hwy. 365, Port Arthur, TX 77642)
      • (409) 722-9554


Lost your job because of Harvey?

Your job hasn't paid you because of Harvey?

Are you an employer needing to hire more workers because of Harvey?

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