BEAUMONT — Hundreds of jobs are expected to be cut at Beaumont's Alorica call center in the New Year.
Alorica's Beaumont office issued a WARN letter affecting 367 jobs with a layoff date of January 25, 2019.
The company's policy doesn't allow workers to speak on camera, but one told 12news off camera that she first heard about the layoff last month.
She calls the layoffs "unexpected." She said "It's the worst time of the year to have a layoff at this magnitude."
The company's website states they "provides customer management solutions that span the entire customer lifecycle." Several of Alorica's clients in Beaumont are financial services as well as utility and energy industries.
Alorica issued a statement explaining the changes the company is making at their Beaumont location.
“As we continue to stay on top of market trends and evolve with our clients’ business needs, we sadly must make changes that sometimes impact our people." Erica McCarthy, communications manager at Alorica's Irvine corporate office said in an email.
McCarthy said the company is offering positions at other locations in Humble and Corpus Christi, as well as work from home opportunities.
"For those colleagues who are departing our organization, we thank them for their contributions and are committed to treating them with respect, as we do all our employees, during this transition," she said.