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Recognizing iDirect's Commitment to Excellence and Customer Satisfaction
HERNDON, Va., June 17, 2014 /PRNewswire/ -- iDirect Asia Pte Ltd today announced that the organization has achieved ISO 9001:2008 certification for sales distribution, marketing, engineering support and development of iDirect IP-based satellite communication products in the Asia Pacific region. This demonstrates the organization's continual commitment to improving operations in order to meet the highest standards for quality and customer satisfaction.
The ISO 9001 Quality Management Systems Standard is recognized as the world's most successful standard adopted by more than one million organizations across 178 countries. ISO 9001:2008 is the internationally recognized standard for quality management systems and is based on the principles of leadership, process and system approach, fact-based decision making, continual improvement and mutually beneficial supplier relationships.
For the certification, the team at iDirect Asia, comprised of various key functions, has worked rigorously to establish the quality management systems, carry out initial assessments of the processes and procedures and undergo pre-audit and final audit, all of which helped the organization meet the quality management standards laid out under ISO.
"Guaranteed customer satisfaction remains a fundamental priority for success to the team at iDirect Asia. With this certification, customers in the Asia Pacific region can be confident that we will continue to maintain the highest efficiency and responsiveness in meeting such a goal."
~ Tom CHEONG
Vice President & General Manager, iDirect Asia
iDirect, a subsidiary of VT Systems, is a global leader in IP-based satellite communications, providing technology that enables our 350+partners to optimize their networks, and differentiate and expand their businesses. The iDirect Intelligent Platform™ allows our partners to run their entire business operations more efficiently via a single, unified IP-based satellite architecture, whether it's providing core IP applications to the enterprise or specialized services to any number of diverse vertical markets. iDirect is the #1 name in global satellite communications in key industries including maritime, military/government, and oil and gas, with a 62% hub market share and more than a quarter million remotes installed worldwide. In 2007, iDirect Government Technologies (iGT) was formed to drive adoption of its IP-based solutions in the U.S. government market. In 2008, iDirect Asia Pte Ltd was established in Singapore to enhance its value add and responsiveness to customers in the Asia Pacific region. For more information please visit www.idirect.net.
VT Systems is an engineering company providing integrated solutions to the commercial and government markets in the aerospace, electronics, land systems and marine sectors. VT Systems' innovative solutions, products and services include aircraft maintenance, repair and modification; software solutions in training and simulation; satellite-based IP communications technology; network solutions that integrate data, voice and video; rugged computers and computer peripheral equipment; specialized truck bodies and trailers; weapons and munitions systems; road construction equipment; and ship design and shipbuilding. Headquartered in Alexandria, Va., VT Systems operates globally and is a wholly owned subsidiary of ST Engineering. Please visit www.vt-systems.com.
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