
Courtesy ABC News
Another day, another Carnival
cruise ship is having issues.
The company announced late Thursday night that the Carnival Legend, currently
off the coast of Honduras, is unable to sail at its optimal speed because of a
technical problem, forcing the ship to cut short passengers' vacation.
The Carnival Legend has canceled its visit to Grand Cayman today so it can
immediately return to its homeport in Tampa Bay, Fla., according to a news
release. The Legend is on the last leg of a seven-day Caribbean cruise that
departed Tampa March 10.
Carnival did not know the exact number of people on board the Legend but,
according to its website, it can hold 2,124 passengers and 930 crew members.
About 1,500 miles away, passengers onboard the Carnival Dream will be flown
home rather than completing the remainder of their cruise back to Florida after
their ship stalled at a dock in St. Maarten with a mechanical problem Wednesday.
"Since it is unclear when the Carnival Dream will be departing St. Maarten,"
Carnival spokesperson Vance Gulliksen said in an email to ABC News Thursday, "it
only makes sense that we fly guests home and we are in the process of arranging
both charter and commercial flights for guests to be flown to Orlando or their
final destinations."
The ship suffered from a malfunction to its backup generator, but Carnival
says the Dream hasn't lost power and admits there where interruptions to
elevators and toilets for a few hours Wednesday night.
Gulliksen said only one public restroom was taken offline for toilet overflow
and there was "a total of one request for cleaning of a guest cabin bathroom.
Aside from that, there have been no reports of issues on board with overflowing
toilets or sewage."
The cruise line, the world's largest ship operator, suffered a public
relations nightmare that played out in the media for nearly a week when the Carnival
Triumph lost power a month ago. An engine fire crippled the Triumph, leaving
more than 4,200 people stranded for five days with overflowing toilets, no power
and a scarce food supply.
"You know what, I thought everyone gave me a hard time when I was booking
this cruise saying I can't believe you are going on a Carnival cruise after what
happened with the Triumph," Kris Anderson, who is on the Carnival Dream with his
family, told ABC News Thursday.
"What are the odds it's going to happen again, right? And then look at us
now," he added
Despite the mishap on the Dream, people are dealing with the headache in a
good manner.
"People obviously are upset, disappointed but it seems like, in general, most
folks are going with the flow," Anderson said.
This is the peak season for cruising with students on spring break and chilly
weather across most of the United States and Canada.
Carnival insists that potential vacation goers should still choose the
company, saying, "We provide enjoyable vacations to 4.5 million people each
year. It is important to remember that in neither instance was guest and crew
safety compromised."
As a consolation of sorts, Carnival flew Grammy-winning singer Jon Secada
onto the Dream Thursday to perform for stranded passengers.
"Thank God that I was not too far away to be here tonight for everybody on
board," Secada said.
Passengers on the Dream voyage will receive a refund equivalent to three days
of the voyage and 50 percent off a future cruise.
The Carnival Dream was on a seven-day cruise and is based in Port Canaveral,
Fla. The ship was scheduled to call on Nassau, Bahamas; St. Thomas, US Virgin
Islands and Phillipsburg, St. Maarten before returning to Port Canaveral.
The 130,000-ton Carnival Dream, launched in 2009, is among the largest ships
in the Carnival fleet, and can accommodate 3,652 passengers and 1,369 crew.
Guests on the Legend will receive also $100 per person credit and a full
refund on pre-purchased shore excursions for Grand Cayman. In addition, guests
will receive 50 percent off a future Carnival cruise, according to the release.