Prosecutor: 911 operator may have hung up on up to 825 people

A Houston 911 operator accused of hanging up on callers was in court on Monday.

HOUSTON – A Houston 911 operator accused of hanging up on callers was in court on Monday.

According to court documents, Crenshanda Williams may have hung up on up to 825 people – all calling 911 to report an emergency looking for help.

Williams had nothing to say as she left the court Monday morning. She is charged with two counts of interfering with a 911 phone call.

Investigators have identified and interviewed two of her victims – one case involved a deadly armed robbery and the other a call about drag racing.

 

 

Court documents show that on one tape you can hear Williams say, “Aint' nobody got time for this. For real." Then hangs up.

Prosecutor Claire Moreau says this whole thing came to light after an audit flagged Williams for having a large number of “short calls” – lasting 20 seconds or less.

“We were able to narrow down in all about 825 calls where somebody was actually calling 911 and not the none emergency line… that she hung up on that person and that they called back within five minutes,” Claire Moreau, prosecutor, said.

Williams faces up to two years behind bars if found guilty, although more charges could be added as this investigation continues.

Her next court date is Nov. 10. 


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